At Socks for Change, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By accessing or using our website, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information when you use our website or services:
- Contact Information: This includes your name, email address, postal address, and phone number.
- Payment Information: If you make a purchase on our website, we may collect payment information, such as credit card details or other payment method details.
- Account Information: If you create an account on our website, we may collect information related to your account, such as login credentials and account preferences.
- Communications: We may collect information from your communications with us, including customer support inquiries, feedback, and responses to surveys.
- User-Generated Content: Any content you submit to our website, such as reviews, comments, or other user-generated content, may be collected.
1.2 Non-Personal Information
We may also collect non-personal information, which does not directly identify you, including:
- Usage Data: Information about your use of our website, such as the pages you visit, the duration of your visits, and your interactions with our content.
- Device Information: Information about the device you use to access our website, including the device type, operating system, and browser type.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Communications: To communicate with you about your account, orders, promotions, and important updates.
- Customer Support: To respond to your inquiries, requests, and provide customer support.
- Improve Services: To analyze website usage and improve our services, including the user experience, website functionality, and product offerings.
- Marketing: To send you marketing communications, promotions, and newsletters, subject to your consent and preferences.
3. How We Share Your Information
We do not share your information with anyone.
4. Your Rights and Choices
You have certain rights and choices regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account or contacting us.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or by contacting us.
- Delete Account: You can request the deletion of your account and associated information by contacting us.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or stored on a server can be guaranteed to be 100% secure.
6. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or by other means.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Socks for Change
73 Dalhousie Avenue,
St. Catharines, Ontario
Canada, L2N 4X1
By using our website, you signify your acceptance of this Privacy Policy. Please review this policy regularly to stay informed about how we collect, use, and protect your information.
